The Company reserves the right to alter, amend, postpone or cancel any of the tour advertised in the brochure, without assigning any reason whatsoever.  Under the circumstances of cancellation of any tour by the Company, money paid by the tour participant will be refunded, but no compensation is payable.  However , in such event the Company will deduct Rs.2000/- per head minimum or actual whichever is higher as processing fees to meet the partial loss suffered. 

The Company reserves right to accept or reject any passenger before or during the tour.

If due to natural calamities or unavoidable circumstances, the tour has to be discontinued or if the route or programme has to be changed, it will be at discretion of the tour escort.
Tourists travel at their own risk.
Any death, personal injury, sickness, accident, all baggage and personal belongings of the tour participant is his/her responsibility and the Company shall not be liable for the loss or damage of the same.

We are travel/tour organizers. We do not have any control over Airline, Railways, Coach Companies, Shipping Company, Hotels, Transport or any other facilities, which are being provided by the third party, we are not responsible for the delay or deficiency in the services provided by such other agencies. Also the Company does not have any control on schedule of opening and closing timings.

In the event the tour participant misses any meal /service or any part of the sightseeing tour due to any reason, no claim can be made for the same or participant will not be entitled to claim any refund or compensation for the same. 

Tour cost does not include any expenditure personal in nature such as, laundry, shopping, port rage, mineral water, extra item of food etc..

We use A/c – Non A/c coaches, mini coaches, jeep, taxies, tempo traveler etc. depending on the type of the tour itinerary and passenger strength.  

At the time of booking every person will have to pay 35% amount and the remaining payment should be made 30 days before the departure date of the tour. If the booking is made 20 days before the tour departure, full payment shall be made in cash.
Payment can be made by cash/cheque/demand draft, drawn/payable in Mumbai on account of “Viva Tourism”.

In case of cancellation the tour participant is required to submit the request to cancel the tour in writing.
The money refundable will be as follows:      
45 days or more, prior to the departure of the tour ........................   90%
45days to 30 days prior to the departure of the tour ........................   60%
29 days to 20 days prior to the departure of the tour ........................   30%
19 days to 11 days prior to the departure of the tour ........................   15%
10 days or less prior to the departure of the tour ........................   No refund

The registration amount paid while booking is non-refundable. 
Passenger is liable to pay service tax as applicable on the tour cost.  

Any dispute arising in respect of the tour shall be subject to Mumbai Jurisdiction.

Participants are requested to go through all the Terms and Conditions before booking the tour. Once you have booked the tour, it is taken for granted that you have read and agreed the Terms and Conditions laid down by the Company.
* Condition apply
Contact : 9, Batatawala Mansion, Ganesh lane, Lalbaug Mumbai 400012. Telephone : 022 2470 5464
Email : info@vivatourism.in